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Table 2 Types of initiatives implemented, and facilitators/barriers identified

From: Implementation of initiatives designed to improve healthcare worker health and wellbeing during the COVID-19 pandemic: comparative case studies from 13 healthcare provider organisations globally

Country

Intervention(s) reported

Facilitators

Barriers

Canada

Support programs for psychological and mental health.

Organizational readiness

Challenges in engaging staff on the uptake of initiatives

Inadequate external knowledge translation / changing national guidelines

Chad

IPC surveillance, training, and PPE provision

Government/national engagement with the organization and/or intervention(s)

Communication across the organization

HCWs fear of contracting COVID-19 / fear of passing COVID-19 to family members

Colombia

Health and safety at work initiatives, including adaptation of workplaces.

IPC surveillance, training, and PPE provision.

Adequate financial resources

Commitment from leadership

Staff input, feedback, and engagement

Teamwork across the organization

Lack of adequate education and training for staff / Misinformation

HCWs fear of contracting COVID-19 / fear of passing COVID-19 to family members

The wider political and public health context

Egypt

Active surveillance of psychological and mental health of staff.

Health and safety at work initiatives, including adaptation of workplaces.

Commitment from leadership

Organizational readiness

Staff input, feedback, and engagement

HCWs fear of contracting COVID-19 / fear of passing COVID-19 to family members

Lack of human resources within the organization

India

Health and safety at work initiatives, including adaptation of workplaces.

IPC surveillance, training, and PPE provision.

Support programs for psychological and mental health.

Redeployment and workload re-distribution.

Commitment from leadership

Communication across the organization

Development of guidelines and protocols

Government/national engagement with the organization and/or intervention(s)

Inadequate knowledge translation / changing guidelines

HCWs fear of contracting COVID-19 / fear of passing COVID-19 to family members

Lack of human resources within the organization

Kenya

Health and safety at work initiatives, including adaptation of workplaces.

IPC surveillance, training, and PPE provision

Support programs for psychological and mental health.

Adequate financial resources

Government/national engagement with the organization and/or intervention(s)

PPE challenges

Malawi

IPC surveillance, training, and PPE provision

Support programs for psychological and mental health.

Recognition and awards for staff.

Staff input, feedback, and engagement

Challenges in engaging staff on the uptake of initiatives

HCWs fear of contracting COVID-19 / fear of passing COVID-19 to family members

PPE challenges

The wider political and public health context

Mexico

Health and safety at work initiatives, including adaptation of workplaces.

IPC surveillance, training, and PPE provision

Adequate financial resources

Communication across the organization

Staff input, feedback, and engagement

PPE challenges

New Zealand

Creation of new role for staff support

Commitment from leadership

Communication across the organization

Staff input, feedback, and engagement

Teamwork across the organization

The wider political and public health content

Challenges in engaging staff on the uptake of initiatives

Staff exhaustion

Pakistan

Health and safety at work initiatives, including adaptation of workplaces.

IPC training and PPE provision.

Support programs for psychological and mental health.

Staff input, feedback, and engagement

 

Singapore

Health and safety at work initiatives, including adaptation of workplaces.

IPC surveillance, training, and PPE provision.

Redeployment and workload re-distribution.

Commitment from leadership

Communication across the organization

Government/national engagement with the organization and/or intervention(s)

“Fake news” and misinformation circulating on social media

PPE challenges

Spain

Support programs for psychological and mental health.

Pressure of the media to address HCWs health and wellbeing

Challenges in engaging staff on the uptake of initiatives

Lack of focus on teams and organizations in developing initiatives

United States

IPC surveillance, training, and PPE provision

Support programs for psychological and mental health.

Recognition and awards for staff.

Redeployment and workload re-distribution.

Commitment from leadership

Effective infection prevention and control

Staff input, feedback, and engagement

“Fake news” and misinformation circulating on social media

Inadequate external knowledge translation / changing national guidelines

Lack of human resources within the organization

The wider political and public health context

Trust in the organization or health system