Skip to main content

Table 4 Constrains to India's provision of support services in healthcare to the EU

From: India-EU relations in health services: prospects and challenges

Problem

Features and Implications

Accreditation

• Certification required by concerned regulatory bodies in various segments (medical coding, analysis)

• Additional requirements of continuing certification and evaluation

Data privacy and restrictions on international data transfer

• India is not empanelled as a data-secure by EU authorities

• Restricts scope for data transfer and related outsourcing

• Compliance costs of meeting EU and individual countries' data protection legislation

Limited scope of the EU

• Resistance to outsourcing of back-office functions in the EU

  1. Source: Based on interviews